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AI-POWERED DOCS & WIKIS

Customer Service Teams

Empower your customer service teams with an up-to-date knowledge base to find information and solutions to various customer queries.

Create Rich Content Effortlessly
Create Rich Content Effortlessly
Powerful Real-Time Collaboration
Powerful Real-Time Collaboration
Easily Coordinate Across Departments
Easily Coordinate Across Departments
Integrate Across Your Applications
Integrate Across Your Applications
Single Source of Truth
Single Source of Truth
Easily Coordinate Across Departments
Multiple Docs & Wiki Sharing Options
Get Started for Free

How Bit.ai Helps You

Smart docs & wikis that will help you think better, work smarter, communicate better.

Create Robust Content Effortlessly

  • Smart Documents
    Create rich interactive customer service docs and wikis with Bit's powerful editor by weaving together text, images, files, videos and more.
  • Smart Documents
    Bit's new age documents are more than words and allow you to present new products or features more vividly and understandably to the end user.

Integrate Across Your Applications

  • Bit Integrations
    Integrate industry-leading software and custom apps right into your docs to create a rich user experience with Bit integrations.
  • Bit Integrations
    Bit.ai integrates with over 100+ popular applications for the ideal end user experience.
SVG3DTagCloud - Example 1

Collaborate Seamlessly With Your Team

  • Document Collaboration
    Keep remote teams connected and productive with real-time collaboration using inline comments and instant notifications.
  • Document Collaboration
    Improve the quality of your docs with real-time editing and up-to-date content for your customer service teams.

Single Source of Truth

  • Universal Search
    Increase your customer service team productivity by providing them an easy way to find organized content for quick turnarounds.
  • Universal Search
    No more digging around in different platforms to find relevant content. Access all your docs, digital assets and cloud content from one unified workspace.

Multiple Doc & Wiki Sharing Options

  • Document Sharing
    Bit has multi-faceted document sharing options to meet every type of sharing need - live sharing, tracking & embedding.
  • Document Sharing
    Embed Bit documents or wikis on any website or blog with your custom branding, automated table of contents and search.

Easily Coordinate Across Departments

  • Coordinate Across Teams
    Bit promotes cross-functional collaboration by helping employees from different departments work together to bring fast results.
  • Coordinate Across Teams
    Move or copy documents and wikis from one workspace to another with a single click of a button as your work progresses through different stages.
Coordinate Across Teams

Use AI Genius to Work Faster

Yes, Bit is easy to use. Make it even easier by learning all about the platform in the quickest way!
Create. Write. Build.
Strategize. Brainstorm.
Get Inspired...
Maximize your team's productivity and writing skills with AI Genius. Bit's AI Genius is designed to enhance your team's efficiency and writing abilities. Whether you need assistance in creating project outlines, generating reports, or brainstorming ideas for upcoming projects, AI Genius is your reliable companion. It supports collaboration and encourages innovation, making it an invaluable asset for your team.
Customer Service

CUSTOMER SERVICE

Deliver projects on time and exceed your objectives.
  • Support Knowledge Base
    Generate a Support Knowledge Base
  • Customer Service Policies
    Create Customer Service Policies
  • Customer Service Training
    Build Customer Service Training Manual
  • Customer Service Scripts
    Write Customer Service Scripts
  • Customer Service Emails
    Make Customer Service Emails
  • Customer Service FAQ Doc
    Build a Customer Service FAQ Doc

Customer Service Document Templates

See what types of smart documents you can create and collaborate on!

View Templates
Customer Survey Policy by bit.ai
Customer Survey
Bit's customer survey project document will help you collaborate on survey creation and monitor results in one place.
Show Me
Customer Service Training Manual by bit.ai
Customer Service Training Manual
Ensure that new hires are up to speed with how to work with equipment and software.
Show Me
Customer Service Policy by bit.ai
Customer Service Policy
Customer Service Training Manual Template is a smart way to get your team on the
Show Me
Issue Tracker by bit.ai
Issue Tracker
Bit's Issue Tracker setup will help your team monitor, diagnose, and coordinate efforts.
Show Me

Create free a account today!

Start playing with your Bit.ai platform today and add up to 5 members and 50 documents on the free plan!
‍No time constraints & no credit card required.
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AI Genius is not available on the free plan.
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