Smart docs & wikis that will help you think better, work smarter, communicate better.
Create Robust Content Effortlessly
Create rich interactive customer service docs and wikis with Bit's powerful editor by weaving together text, images, files, videos and more.
Bit's new age documents are more than words and allow you to present new products or features more vividly and understandably to the end user.
Integrate Across Your Applications
Integrate industry-leading software and custom apps right into your docs to create a rich user experience with Bit integrations.
Bit.ai integrates with over 100+ popular applications for the ideal end user experience.
Collaborate Seamlessly With Your Team
Keep remote teams connected and productive with real-time collaboration using inline comments and instant notifications.
Improve the quality of your docs with real-time editing and up-to-date content for your customer service teams.
Single Source of Truth
Increase your customer service team productivity by providing them an easy way to find organized content for quick turnarounds.
No more digging around in different platforms to find relevant content. Access all your docs, digital assets and cloud content from one unified workspace.
Multiple Doc & Wiki Sharing Options
Bit has multi-faceted document sharing options to meet every type of sharing need - live sharing, tracking & embedding.
Embed Bit documents or wikis on any website or blog with your custom branding, automated table of contents and search.
Easily Coordinate Across Departments
Bit promotes cross-functional collaboration by helping employees from different departments work together to bring fast results.
Move or copy documents and wikis from one workspace to another with a single click of a button as your work progresses through different stages.
Use AI Genius to Work Faster
Yes, Bit is easy to use. Make it even easier by learning all about the platform in the quickest way!
Create. Write. Build. Strategize. Brainstorm. Get Inspired...
Maximize your team's productivity and writing skills with AI Genius. Bit's AI Genius is designed to enhance your team's efficiency and writing abilities. Whether you need assistance in creating project outlines, generating reports, or brainstorming ideas for upcoming projects, AI Genius is your reliable companion. It supports collaboration and encourages innovation, making it an invaluable asset for your team.
Deliver projects on time and exceed your objectives.
Generate a Support Knowledge Base
Create Customer Service Policies
Build Customer Service Training Manual
Write Customer Service Scripts
Make Customer Service Emails
Build a Customer Service FAQ Doc
Customer Service Document Templates
See what types of smart documents you can create and collaborate on!