FREE TEMPLATES
Issue Tracker Template
Here is a Bit document that you can interact with and see in it's entirety.
Bit documents are collaborative and fully customizable based on your needs.
What is an Issue Tracker?
An issue tracker is a document that allows you and your team to track issues with any product or service. It allows you to collaborate on them with your team and keep everyone on the same page as to when they have been fixed.
Why Issue Trackers are important?
Issue trackers are an important way for companies to track and work on issues that arise on the products and services they sell. Customers and employees often times find errors, bugs, or issues that need to be solved. It takes resources and collaborative action to resolve them. It can mean customer service or sales looping in with product and tech teams to have it resolved. Once the issue is resolved the message needs to be conveyed to the customer or to marketing to make the necessary updates in messaging.
What You Should Include in Your Issue Trackers?
- Title: Add a title to your issue tracker.
- Message: Provide a message to your team of what types of content they should add.
- Part 1 - Submit Issue: Add a form the issues can be submitted through
- Part 2 - Issue Results: Add the results of the issues so that everyone can see and understand the progress that was made.
- Part 3 - Next Steps: Include what the next steps are and any observations that were made.
Benefits of Making Your Issue Trackers on Bit.ai?
Bit is an collaborative interactive modern document platform that allows you to incorporate smart content inside of your documents. Businesses from across the globe are using Bit for fast beautiful documents.
Here are some of the man benefits of using Bit:
- Collaborate in Real-Time
- Interlink the issue tracker and other documents
- Create fully responsive documents
- Create private issue tracker documents only visible to yourself or your team
- Track engagement on shared issue tracker documents with clients, partners, etc.
How to Make your Issue Trackers Interactive?
Recommended Power links and Files you can add to your Bit Document Issue Tracker:
- Web links
- Google Forms, Typeform
- Google Sheets, OneDrive Excel, Airtable
- GitHub
- Social Media posts
- YouTube, Vimeo
- Draw.io, Lucidcharts
- Sketchfab, Figma, Marvel
- PDFs, PowerPoint in Google Drive/OneDrive
