Customer Service Teams Work Together Smarter &  Faster with Bit.ai

Bit is designed to run your entire marketing and creative process, so your team has more room to create experiences customers will love.

Why Customer Service Teams Love Bit

One Place to Work Across All Your Projects

  • With over 80+ rich media integrations Bit docs are one of the most robust ways to link information across applications into one beautiful story.
  • Simply paste a shareable link from any third party website and bit will automatically display it in the most beautiful way to make it more interactive. Add YouTube videos, Google Sheets, Airtable databases, Typeform surveys and more.

Nothing Gets Lost In
Email & Chat

  • Add any type of digital content from files, cloud files, weblinks, rich embeds, etc. to your content library. Anything in your content library can be used multiple times across your documents.
  • Save valuable time when creating your communication, project documents, sales collateral, contracts and more by referencing any of the digital content in your content library.

Context Around All Conversations & Work

  • When you're collaborating with a team, it's possible that changes were made to a document and you need to revert it back. Or you need to copy something from an earlier version and add it to your document.
  • Bit has an unlimited version history, allowing you to go back in time and revert your document to a previous version or find content that you needed to copy over.

Integrates Across Popular Marketing Workflows

  • Work together with teams and work together on projects, processes, collateral, daily work, etc. Enter documents simultaneously and work together on various sections of your document or even the same paragraph and line.
  • Add files, rich embeds, web links and more together. Update the theme color and theme settings without disrupting your colleagues.

Single Source of Knowledge for the Team

  • With over 80+ rich media integrations Bit docs are one of the most robust ways to link information across applications into one beautiful story.
  • Simply paste a shareable link from any third party website and bit will automatically display it in the most beautiful way to make it more interactive. Add YouTube videos, Google Sheets, Airtable databases, Typeform surveys and more.

Easy to Coordinate with the Sales Team

  • Add any type of digital content from files, cloud files, weblinks, rich embeds, etc. to your content library. Anything in your content library can be used multiple times across your documents.
  • Save valuable time when creating your communication, project documents, sales collateral, contracts and more by referencing any of the digital content in your content library.

Easy to Coordinate with Management & Product

  • Integrate your Google Drive, OneDrive, Sharepoint, Box and Dropbox accounts in one beautiful place. Search across your cloud storage systems to quickly locate the cloud files you need and share them directly into your Bit documents.
  • Your cloud files will automatically be embedded into your documents. Any updates made to the cloud file will reflect inside of your Bit document.

Create, Coordinate & Share Content with Customer Service Team

  • Work together with teams and work together on projects, processes, collateral, daily work, etc. Enter documents simultaneously and work together on various sections of your document or even the same paragraph and line.
  • Add files, rich embeds, web links and more together. Update the theme color and theme settings without disrupting your colleagues.

Embed Smart Bit Documents on Any Website

  • Work together with teams and work together on projects, processes, collateral, daily work, etc. Enter documents simultaneously and work together on various sections of your document or even the same paragraph and line.
  • Add files, rich embeds, web links and more together. Update the theme color and theme settings without disrupting your colleagues.

Get Inspired by these Customer Service Templates!

See what types of smart documents you can create and collaborate on!
Show Me Bit's Templates

Ready to Create Next Generation Documents?