Business Document Templates

Customer Service Training Manual  Template

Customer Service Training Manual Template is a smart way to get your team on the same page with how to provide the best customer service. It's important as your organization grows that you create standardizations and training to help your team overcome objections, troubleshoot, respond with empathy and problem solve.

We recommend collaborating and creating a living document that evolves as your product, service and customer base evolve. The great part about Bit document's Customer Service Training Manual Template is that you can include training videos, social media posts, Google Spreadsheets and much more. By entering any web link in a blank line and hitting enter you can see your content come alive.  

It's important that your team has consistency in how they respond to customer's queries. Delivering great customer service every time will help improve your customer loyalty and make your company relatable and reliable. 

Now go get started getting your team on the same page and improve your customer relationship!

Create consistency across your customer service team to improve customer relationships.

Your documents will never look and feel the same again. 

Bit's smart documents can flow from text, to video, to inserted spreadsheets and there is no restriction on how you can stack elements together.


Add a primary color to match your brand or add dimension to your Bit document.


Bit takes care of spacing and layout choices to make document creation quicker. Select any text to make it bold, italics, turn it into a heading, quote, listing or add a hyperlink. 


Add any size image to a document and Bit's smart editor makes it easy to resize and look great. No more worrying about text wrap arounds. 


Add any YouTube, Vimeo, Ted Video or a video hosted on Google Drive, etc. and add the URL. Simply hit enter and a video player will be added inside your smart interactive document. 


Choose from a growing list of widgets and add different types of digital content into your Bit document. Add 100+ file types, images, text blocks, code blocks, math equations, digital content in your library and more. 

Add any web link into a blank line in Bit and hit enter. Watch Bit automatically turn it into a visual link. Edit the title and description to add meaning for your audience.



Add links to any PDF, PPT or spreadsheet on the cloud from Google Drive, Box and One Drive. Bit will make it appear inside of your smart document. Add dimension & interactivity to your Bit documents.


Receive real-time alerts when someone opens your smart document, know how many times they have opened it and how long they spent viewing it.  Set  up lead capture, password protection and revoke access to the document anytime. 

Invite team members, partners and clients to join you on your Bit document. Create smart interactive documents together.

See how Bit documents will enhance your communication.👇


Select from a variety of templates and themes that will automatically format your document as you type. Don't waste your valuable time designing a document.



Add over 150+ file types to your Bit documents. Allow your audience to download them and provide them with context & discussion around your files.

Bit Document Template Design and Key Features

Recommended Power links and Files you can add to your

Bit Document Customer Satisfaction Survey Template:

- Google Forms, Typeform

- Google Sheets, One Drive Excel 

- Weblinks, Articles

- PowerPoint Google Drive, One Drive

- Upload Files

Start Using This Customer Service Template Today





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